“We were constantly seeing phones ringing and with no voicemails to follow. There is a peace of mind knowing that every single caller is being addressed and given personal customer service by the Bergey Creative Group!”
U.S Based Agents
Our Live Answering Agents Are Proudly Based in the U.S.
Pay Per Minute Pricing
You Only Pay for the Minutes That We Take Calls For Your Business.
Flexible Call Scripting
You tell us the script you want to use & we follow it rightly.
DITCH THE VOICEMAIL & LET US TURN YOUR CALLERS INTO CUSTOMERS
Here's What We Can Do For You
24/7 Answering Service
Our Live agents can answer your business calls just like an in-office receptionist but for a fraction of the price.
Message Taking
You can use our live agents as your personal assistant simply for the purpose of message taking.
Appointment Scheduling
Our live agents can book and manage appointments using your own calendaring service.
Lead Collection
Never miss a call lead again. Our agents will capture accurate contact info of every incoming call and notify you via email instantly.
Event Registrations
Hosting an event? Let our live agents handle the overhead of attendee registrations & other event-related calls.
Overflow Calls
Automatically forward callers to our agents when you’re tied up on the other line.
After Hours Coverage
Callers should never get voicemail. Send them to our live agent when you can’t be there to answer.
Call Transfers
When callers need to speak with you, our system makes it easy for us to transfer the call to you.
Businesses in U.S & Canada rely on Bergey Creative Group to handle their calls 24/7
Testimonials
I have worked with Tom and his team two times in the past 5 years. Both of these times, Tom's approach has been methodical and extremely detail orientated. Bergey Creative Group has a fantastic approach to the client/developer relationship. They are a true "one-stop-shop" when it comes to web design and marketing.
Mike Boulanger2020-01-29Tom and his team not only worked quickly and within a tight budget, but they also delivered terrific logo and flyer designs that our client could easily approve. It makes our job so much easier when we can work with a designer that has both creative and business integrity. Thanks, Bergey Creative Group!
Jenny Fujita2020-01-29Tom and his group were amazing redesigning our website. On my end the transition from our old website and host to Tom's group was seamless and the transition went so smoothly. Bergey Group is always responsive and willing to help no matter what the question is. I look forward to continue our relationship and working with them.
Alicia DiDomenico2018-10-23Extremely knowledgeable & creative team of professionals. I would highly recommend them to anyone who is looking for help in defining and implementing an overall marketing brand for their company. No question went unanswered - ever!
Mike Hendricks2018-08-23Tom and his team did a wonderful job with our latest animation. The process was easy and they were very helpful. I definitely recommend them .
Heidi Barrier2018-06-27Great working with Bergey Creative Group on the recent redesign of our website. Their team was very responsive to our requests and offered expert guidance on turning our vision into a reality.
Jeff Bowman2018-06-15I have had my most successful projects completed by Bergey Creative Group. I've worked with Tom and his amazing team on numerous websites, promotional videos and marketing materials and from start to finish, the work has exceeded expectations of my marketing team! They are extremely creative, easy to work with and you just cannot beat their customer support during and after the project has been completed. They are surely my go-to team for graphics, videos and web projects. I highly recommend Bergey Creative Group.
Jamie Brill2018-06-06We had the pleasure of working with Jenny and Tom at Bergey Creative Group. We had no idea what we wanted in the way of design and they captured our new look perfectly. It was a great experience and we will continue to have them do all of our marketing materials!
Deacon Industrial Supply Company, Inc.2018-06-04Bergey Creative Group was instrumental in helping my business develop and grow. From our website needs to digital marketing strategy and branding , they handled everything and did an Amazing job. Highly recommend BCG!
Nick Nensel2018-06-04
Using Real People + Technology to Thrive Your Business
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White Labeled Call Dashboard
Our Call Summary & Reporting Dashboard is fully white labeled. Brand it with your business theme.
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Custom Call Routing
Our agents can use our Proprietary Call Software to route calls to a specific person/department. This gives a seamless virtual office assistant technology backed by Real Humans 24/7/365.
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Instant Message Delivery
Our agents answer calls on your behalf and delver important messages to you or others on your team in real time.
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24-7 Live Chat Staffing
Using our Chat Technology, our live agents can even answer your website Chat 24/7/365. Chat Service is Billed Separately.
What Makes Our 24/7 Live Answering Service So Powerful?
Fast Answer Times
Most of our calls are answered in 3 rings.
Cancel Anytime
No contracts. No installations. Cancel anytime.
Post-Paid Billing
You’ll use our service first. Then we will send you a Post Paid invoice to pay.
Instant Notifications via SMS + Email
As soon as a call is complete, we’ll send you a summary notification via email + SMS.
Real-time Call Summary Dashboards
You get access to Detailed call reports and account access available 24/7/365 via our Live Call Dashboard.
Integrations With
Top CRMs
Our System integrates with 500+ CRMs and Apps
Imagine Never Missing
A Call Again! Call 215-256-4512 Now
Get Started & Setup Your Number In 3 Steps
(Takes Less Than 24 Hours To Be Up & Running)
1. Sign up
2. Submit Script
3. Go Live
Transform Your Business Phone
Engagements & Never Miss A Call Again
Frequently Asked Questions
How does Bergey Creative Group know who the call is for?
You are given a forwarding number that is unique to you. Any calls received on that line will make your screen pop up here at Bergey Creative Group and the call will be answered in your company name.
Are all my calls answered by Bergey Creative Group?
This is up to you – you control the forwarding facility on your telephone line via your phone’s keypad. You can choose to send all calls to us, or just the ones when your line is engaged or unanswered.
Are there any long-term contracts?
No – we know you don’t want to be tied into a long-term contract. Cancel anytime with a simple email or call.
Can you answer my phone during certain business hours only?
Of course! Just forward your calls to your dedicated number that we’ll give and we will take care of the answering.
Where are Your Agents Based?
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