“We were constantly seeing phones ringing and with no voicemails to follow. There is a peace of mind knowing that every single caller is being addressed and given personal customer service by the Bergey Creative Group!”
U.S Based Agents
Our Live Answering Agents Are Proudly Based in the U.S.
Pay Per Minute Pricing
You Only Pay for the Minutes That We Take Calls For Your Business.
Flexible Call Scripting
You tell us the script you want to use & we follow it rightly.
DITCH THE VOICEMAIL & LET US TURN YOUR CALLERS INTO CUSTOMERS
Here's What We Can Do For You
24/7 Answering Service
Our Live agents can answer your business calls just like an in-office receptionist but for a fraction of the price.
You can use our live agents as your personal assistant simply for the purpose of message taking.
Our live agents can book and manage appointments using your own calendaring service.
Never miss a call lead again. Our agents will capture accurate contact info of every incoming call and notify you via email instantly.
Hosting an event? Let our live agents handle the overhead of attendee registrations & other event-related calls.
Automatically forward callers to our agents when you’re tied up on the other line.
After Hours Coverage
Callers should never get voicemail. Send them to our live agent when you can’t be there to answer.
When callers need to speak with you, our system makes it easy for us to transfer the call to you.
Businesses in U.S & Canada rely on Bergey Creative Group to handle their calls 24/7
Using Real People + Technology to Thrive Your Business
White Labeled Call DashboardOur Call Summary & Reporting Dashboard is fully white labeled. Brand it with your business theme.
Custom Call RoutingOur agents can use our Proprietary Call Software to route calls to a specific person/department. This gives a seamless virtual office assistant technology backed by Real Humans 24/7/365.
Instant Message DeliveryOur agents answer calls on your behalf and delver important messages to you or others on your team in real time.
24-7 Live Chat StaffingUsing our Chat Technology, our live agents can even answer your website Chat 24/7/365. Chat Service is Billed Separately.
What Makes Our 24/7 Live Answering Service So Powerful?
Fast Answer Times
Most of our calls are answered in 3 rings.
No contracts. No installations. Cancel anytime.
You’ll use our service first. Then we will send you a Post Paid invoice to pay.
Instant Notifications via SMS + Email
As soon as a call is complete, we’ll send you a summary notification via email + SMS.
Real-time Call Summary Dashboards
You get access to Detailed call reports and account access available 24/7/365 via our Live Call Dashboard.
Our System integrates with 500+ CRMs and Apps
Get Started & Setup Your Number In 3 Steps
(Takes Less Than 24 Hours To Be Up & Running)
1. Sign up
2. Submit Script
3. Go Live
Transform Your Business Phone
Engagements & Never Miss A Call Again
Frequently Asked Questions
How does Bergey Creative Group know who the call is for?
You are given a forwarding number that is unique to you. Any calls received on that line will make your screen pop up here at Bergey Creative Group and the call will be answered in your company name.
Are all my calls answered by Bergey Creative Group?
This is up to you – you control the forwarding facility on your telephone line via your phone’s keypad. You can choose to send all calls to us, or just the ones when your line is engaged or unanswered.
Are there any long-term contracts?
No – we know you don’t want to be tied into a long-term contract. Cancel anytime with a simple email or call.
Can you answer my phone during certain business hours only?
Of course! Just forward your calls to your dedicated number that we’ll give and we will take care of the answering.
Where are Your Agents Based?
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