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Frequently Asked Questions
How does Bergey Creative Group know who the call is for?
You are given a forwarding number that is unique to you. Any calls received on that line will make your screen pop up here at Bergey Creative Group and the call will be answered in your company name.
Are all my calls answered by Bergey Creative Group?
This is up to you – you control the forwarding facility on your telephone line via your phone’s keypad. You can choose to send all calls to us, or just the ones when your line is engaged or unanswered.
Are there any long-term contracts?
No – we know you don’t want to be tied into a long-term contract. Cancel anytime with a simple email or call.
Can you answer my phone during certain business hours only?
Of course! Just forward your calls to your dedicated number that we’ll give and we will take care of the answering.
Where are Your Agents Based?
Our Agents are based in the U.S.